Academic Qualifications:

B.Sc. (University of London) Zoology (Genetics & Parasitology)

Ph.D. (University of London) Medical Genetics

Professional Qualifications:



Prince2 Practitioner

ITIL ITSM Green Badge  +44 (0)845 260 4488



A seasoned consultant specialising in project, programme and change management within complex & global environments. With specific business & technical expertise in the implementation of SAP Enterprise Resource Planning (ERP) solutions including Finance (FI/CO), Supply Chain Management (MM), Human Resources HR), Data Warehousing (BI), Integration (eAI) & Service Delivery. Covering the total ASAP lifecycle: Project Preparation (including resourcing , vendor selection & outsourcing due diligence), Business Blueprint (including business process mapping and re-engineering), Realization, Final Preparation (including security planning, cutover & transition strategies) and Go Live & Support (including ITIL ITSM).

A seasoned consultant specialising in project, programme and change management within complex & global environments. With specific business & technical expertise in the implementation of SAP Enterprise Resource Planning (ERP) solutions, including business & technical architecture for Finance (FI/CO), Supply Chain Management (MM , EBP & SD), Human Resources (HR), Project Systems (PS), Data Warehousing (BI/BW), Integration (eAI) & Service Delivery. Covering the total ASAP lifecycle: Project Preparation (including resourcing , vendor selection & outsourcing due diligence), Business Blueprint (including business process mapping and re-engineering), Realization, Final Preparation (including security planning, cutover & transition strategies) and Go Live & Support (including ITIL ITSM).


Other specialist areas include service/call centres (e-CRM), e-Recruitment, self-service-service HR, e-Business (e-Commerce, e-Procurement & e-Sourcing) sites & MIS. General business knowledge encompasses product strategy, business, organisational and IT change management, team building and development, business process development (BPR) and improvement, best practice strategy including programme & portfolio governance and gateway frameworks.


Twenty years experience of computing (development & project management). Twelve years general management experience in commercial & public sectors. Ten years of strategic business consultancy. Independent consultant since 1997.

Gower invited author on project management and recovery.


FEB 1997 -



Stratus Technology Ltd

Project & Programme  Management Consultant


Stratus Technology is a niche consultancy providing project and programme management, technical consultancy to enable business change using technology. Specialist areas include SAP ERP, covering core accounting modules and integration with external systems. Other specialist coverage includes best practice including ITIL operational environments and off-shore outsourcing, including new company launch.


The role has delivered:

  • Consultancy, project/programme management for ERP (SAP & Oracle) environments, including Enterprise Systems Management, Enterprise Application Integration, Change & Configuration Management, Capacity & Performance, Integration and Recovery, with particular emphasis on multi-site multi-platform environments.
  • Implemtation SAP infrastructures, including Netweaver development environment, training and  resilient production systems.
  • Implementation of SAP BW for BI & MIS solutions, interfacing with external analytical tools (Business Objects, Cognos, Hyperion & SAS)
  • Extensive implementation experience of core Financial ledgers/modules FI/GL/CO, including chart of accounts.
  • Launch of new investment company including three new product streams and development of associated front and back office systems.
  • Establishment of SAP Service Delivery and shared service environments, including in-house team recruitment and out-source teams.
  • Data migration & consolidation into & from SAP
  • Implementation SAP HR self service portal (ESS/MSS)
Clients include:  
  • HMRC Aspire

 Project Management and consultancy for SAP HR process improvement, including enhancement of ESS/MSS functionality. Development of Organisational management toolset. Review of shared service centre to improve efficiency and throughput,  including process automation.


  • Thomson Reuters
Programme/Project Management and consultancy for new common cross platform for all internal and external applications. Completed business commitment review for shared service centre provision to end clients.
  • BG Group
Project management, consultancy and solution architecture for major SAP upgrade (ERP: FI/CO,  HR, MM, SD & BI) including delivery of dual development environment,  unicode conversion, java stack enablement, mobile device approvals & workflow and project/BAU support processes. Implementation of PS-WBS and initial feasibility study for ISU implementation.
  • Digica


Provided consultancy and project management for initiation and management of  second phase of major SAP implementation for GeSeaco including ERP, CRM, XI, EP& BI components. Managing all activities relating to transition to BAU. Enhancement of global SAP infrastructure to include external client access and improvement in reporting infrastructure and processes.





Provided consultancy and project management for global SAP implementation covering UK, Germany & US for Finance, HR and Supply chain applications, including FI/CO/HR/SCM/BW.

Cutover activities including data migration from existing SAP, Sun Accounts & Oracle systems and migration of external interfaces (e.g. Payroll & BACS).

Development of technical interfaces to external systems including Blackberry mobile application suite using SAP portal (Java, Webdynpro & Netweaver). Development of SAP B/W including Cognos & Hyperion interfacing and reporting capability.

Development of initial business and technical support model, service management (including solution manger), change & configuration management and performance metrics. Implementation of single sign on secure access, including thin & thick clients and Citrix support environment.

Final system integration and UAT testing. Delivery of training infrastructure including CBT environment and on-line knowledge base.

Rollout of document archive & scanning solution (IXOS).

Developed Sarbanes Oxley (SOX) compliance model for global deployment and initial remediation planning.

Change & Stakeholder management for global rollout and establishing operational change board.


       Reed Managed Services


Defined integration strategy for new government portal Zanzibar and development of integration toolset, including Cedar cXML integration for St.Marys Hosp & SAP OCI integration for DCLG. Managed out-sourced development programme for associated development products.

Provided consultancy and project management for e-Procurement and Procure-to-Pay systems, including process rationalization and technical integration with back-office finance systems, including Oracle Financials and SAP (FI/CO/HR/SCM/EBP).

Developed mobile apps suite, including GPRS time management system.


  Barts & The London NHS Trust


Provided strategic consultancy for establishing Centre of Excellence (COE) to embed best practice for portfolio, programme and project management (PRINCE2, MSP, M-o-R & Gateway reviews) for Barts and The London NHS Trust. Reviewed major programmes , including FBC and Gateway  reviews for new PFI hospital build (1.2B), CRS implementation & integration. Set up programme assurance & governance function and initiated coaching/mentoring training programme.


        Reed Solutions


Provided consultancy and project management for new e-Procurement system from business vision, technical design through to the practical implementation for e-catalogues, e-order, & e-invoice modules. Introduction of appropriate development environment including proprietary toolset (OO approach incorporating .NET, ASP, C#, Java, Javascript, JSP & XML) and MS IIS and Tomcat server implementation. The portal will act as a gateway to the leading B2B communities (Ariba, CommerceOne and OracleExchange) as well as providing value added services such as on-line time sheets, legal info and HR services (eg recruitment & payroll).  Integration with back-office systems including Oracle Financials & SAP; data mapping and business process modelling. End-user client liaison, including pre-sales bids and associated consultancy. Design and implementation of client-specific and vertical market intra/extra-nets.

Design and delivery of client specific content management systems.

Provided strategy and technical consultancy for call centre and shared services commercial undertakings (internal & external), including customer relationship management system (Siebel CRM) and incorporation of VOIP and IVR services.

Designed and validated client VPN service using Cisco technology. Conducted security audit of all on-line trading systems.


  • Glaxo Wellcome 

Implementation of global SAP MRP environment

This was part of the phase 1 MRPII programme roll-out which covered 8 major UK sites and Singapore for CO, FI, MM, QM & SD modules.

Delivered complete custom environment in 7 months (1 month ahead of schedule).

Budget ~160M

Team 100-800 (including 400 external consultants)

Established SAP competency centre

Established SAP operational environment including 24x7 systems management capability

Design and implementation of SAP Data Management (Backup & Recovery, Data Warehousing and Archiving).



  • Hoare Govett


Provided project management and business process design for preparation for group audit at ABN-AMRO. Audit of all IT systems (front and back office systems), including documentation and development of supporting processes. Production of a strategy for support process production and maintenance, including SLA requirements, Best Practice processes and monitoring toolset. Definition of Security requirements for all Front & Back Office systems and supporting infrastructure (e.g. Firewalls, Proxy Servers, Secure access, UNIX & NT access).  Review of Y2K, Euro and Business Resumption (DR) plans. Implementation of Investor & Market Intelligence (Intra/Inter-net) e-business system. Production of security access matrices for all ‘critical’ front & back-office investment banking applications (e.g. ARNIE & RIMS) and Swift/Crest messaging. Conducted security audit for on-line trading systems and managed penetration testing for complete infrastructure.


  • NatWest Bank 

Development of E-Business strategy for Internet & Digital TV and pilot for new ‘life-style’ service for major retail bank. Establishing initial content providers and negotiating appropriate contracts and work package delivery. Control of development team and testing environment (OO technology including C++, J++, HTML, XML, COM/DCOM & SQL in NT & Sun Solaris/IPlanet environment), translation of business requirements from design through testing using RAD approach. Set up and maintenance of SQL RDBMS. Review of electronic card systems for payment options. Migration planning to live service environment, including implementation of CTI for Call Centre services. Liaison with business and bank-conformance groups, including compliance with Y2K and EMU guidelines. Development of supporting business processes (manual & electronic, including Rational Rose UML models) and MIStrategy.


  • Royal London Insurance 

Provided programme management of the introduction of an electronic messaging (e-mail) system to support the Year 2000 vision for the Society. Development of initial E-Commerce strategy. The system connected head office, 67 area offices, 2000 mobile (financial advisors) and investment management users. The project includes validation and introduction of the strategic technical infrastructure, facilitating user workshops to define business requirements and processes, product selection, prototyping and deployment. Definition of a strategy for the co-existence and/or migration of the current IBM OVM/MVS system. The role also includes planning technical and end-user training, ensuring the introduction of appropriate administrative and support processes within the IT department. Workshops held to scope the Society’s future use of complementary technologies, including CTI, imaging, workflow and use of the internet for electronic commerce as part of the Society’s five-year strategy. Review of IT services for Investment Managers Division and IT infrastructure business disaster recovery (DR) study and costing. Introduction of secure inter/intra-net infrastructure including Firewall (DMZ & Cisco Routers/Switches), Anti-Virus (Trend Inter-Virus Scan), Proxy Server and remote access server. Establishment of initial customer service call centre, including initial training requirements.